As director of Kindle Orphan Outreach, I rely heavily on the rest of the management team for how we should respond to various situations. We often spend much time talking through issues to reach a consensus. And many times I have decided that they know better than I do, or else that this is another example of cultural preferences, and I just go along with the others.
But there is an issue that has continued to trouble me through many hours of discussion over the past three years. Continue reading “Making Allowances”



